About Us

Who we are

AutoMend delivers access to low cost, high-quality repairs, servicing and MOT services for cars and vans.

Our network was launched in 2018, having been founded by Al Lijee (technology entrepreneur). AutoMend is a way of giving people access to reliable, skilled and trusted car and van garages and mobile mechanics. Based in Manchester, our network has members in all parts of the UK.

Operating model

Our technology platform is in constant contact with more than 9000 garages and mobile mechanics, who offer car and van repair and maintenance services such as MOT and vehicle health checks. When a customer applies for a quote, our online platform matches the customer’s requirements with all the available mechanics within the geographic region, who can then elect to quote for and undertake the work. Being digitally connected gives us the ability to track the workflow, monitor service levels, and keep the customer informed as to progress, all in real time.

We have a unique operating model, which means we offer a fast response, reliable service, and we save our customers the time and effort they would otherwise expend in getting multiple quotes from multiple garages. Our members (local garages and mobile mechanics) also benefit, as we are a reliable source of business, which helps them to plan for future growth and development.

Vision

Our vision is to revolutionise the way people access car and van repairs, servicing and MOTs.

Mission

To be the go-to source of all services connected with repair and maintenance of vans and cars. To be the number one choice, based on our speed and simplicity of operation, offering unbeatable value for money and peace of mind.